Responsible Beverage

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Course Content

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Introduction 2 Topics

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Lesson Content

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About This Course

Getting the Most Out of This Program

MODULE 1 – Responsibilities, Risks and Liabilities 14 Topics | 1 Quiz

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Changing Liquor Liability Risks

Legal Responsibilities

Implications of These Cases

Reducing Your Liability

The Importance of Documentation

Security Role and Duties

Risks of Restraints

Powers of Arrest

Liquor Control Act

Human Rights Code

Material Evaluation

Module 1 – Exam Preparation Quiz

MODULE 2 – Alcohol Effects 8 Topics | 1 Quiz

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Lesson Content

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Blood Alcohol Concentration (BAC) or Blood Alcohol Level

Factors that Affect a Person’s BAC

Video – Stages of Intoxication

Visual Signs of Intoxication

Video – Signs of Intoxication

Fetal Alcohol Spectrum Disorder (FASD)

Common Questions

Material Evaluation

Module 2 – Exam Preparation Quiz

MODULE 3 – Identifying Potential Alcohol Issues 7 Topics | 1 Quiz

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Lesson Content

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Assessing Customers

Traffic Light System

Responsible Service Procedures

Refusing Service (RED ZONE)

Getting Guests Home Safely

Common Questions

Material Evaluation

Module 3 – Exam Preparation Quiz

MODULE 4 – Minors and Identification 7 Topics | 1 Quiz

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Valid Forms of Identification

Verifying ID and When to Refuse Service

Video – Checking Identification

Second Party Sales

Common Questions

Material Evaluation

Module 4 – Exam Preparation Quiz

MODULE 5 – Safety and Awareness 9 Topics | 1 Quiz

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Lesson Content

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Risks and Hazards

Working Cooperatively

Body Language and Positioning

Keeping it C.O.O.L.

Cooperative Communication Skills

Practical Communication

Material Evaluation

Video – Safety and Awareness

Module 5 – Exam Preparation Quiz

Acknowledgements

Responsible Beverage is recognized by the Government of New Brunswick Gaming, Liquor & Security Licensing Branch and by NB Liquor. ANBL supports all training programs that help people working in the alcohol industry to operate in a socially responsible manner.

Educational institutions Oulton College and NBCC include Responsible Beverage as part of their curriculum.

Responsible Beverage was formerly known as “It’s Good Business: Responsible Beverage Service.”

"© 2021 Tourism Industry Association of New Brunswick (TIANB)"

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